FAQs

Are you accepting new patients?

Yes, we welcome new patients!

Do you participate with insurance?

Yes. We participate with Delta Dental and Cigna Radius. We accept all other insurances as partial payment, with the balance paid by the patient. We look into your plan for you so that we can explain your benefits. We are happy to submit all dental insurance forms for you as well.

Do you treat children?

Yes. We treat the whole family's general dental needs. Having said that,however, there may be instances when we feel your child's needs would be better served by a pediatric dentist. In cases when the child is very young and needs a lot of work, or the child is extremely fearful or uncooperative to an extent that makes treatment difficult, we will refer to a pediatric dentist.

At what age should a child see the dentist for the first time?

We generally start seeing patients at the age of two or three. The first visit is often just a quick "tooth count" while sitting on Mom or Dad's lap. We show your child how the chair goes up and down, show her our "squirt gun" which sprays water to rinse the mouth, and "Mr. Thirsty" who sucks out the water and spit. We try to start these visits well before any work might need to be done so that the child is accustomed to visiting the dentist and opening his or her mouth. If the child starts out with positive experiences at the dentist, it sets the stage for a good lifelong relationship between your child and the dentist. As the child matures, we add a cleaning and fluoride treatment to the visit, as well as x-rays. We have detected decay in children as young as three with the aid of x-rays. Obviously, the earlier decay is found, the better.

What's the difference between "in network" and "out of network" providers?

"In network" refers to doctors who participate with your insurance. The office agrees to write off whatever the insurance doesn't pay on a given procedure. If you go to a doctor who is out of your network (does not participate with your insurance) there is no write-off. You will have more out of pocket expense if you go to an "out of network" provider.

What type of payment plans do you offer?

We participate with Delta Dental and Cigna Radius plans. We accept other insurances as partial payment, with the balance paid by the patient. We accept CareCredit, cash, checks, Delta Dental, Cigna Radius, Visa, MC and Discover. For larger and more expensive treatment plans, there are interest-free or low interest financing options through Care Credit or American General.

What are your hours?

We are open Monday through Thursday from 8am to 5pm. Fridays we have phone service only from 9am to 1pm.

Do you do tooth whitening/bleaching?

Yes, we do. We use the tray system that you take home and wear 2-3 hours a day for about a week. Our patients have gotten great results with this system!

What is an implant?

An implant is a titanium screw that replaces the root of a tooth in the jawbone. Once an implant is in place, it is used to hold a crown (replaces a single tooth) or an attachment (which stabilizes a loose denture).

Does getting an implant hurt?

The level of pain or discomfort following implant surgery is similar to that following the extraction of a tooth.

Who can get an implant?

Almost anyone can get an implant provided they have enough bone and have no major medical problems. There is no age limit!

How do you know if you have enough bone for an implant?

If you come in for an implant consultation with Dr. Cilento, he will do an oral exam of your jaw and study x-rays of your mouth to make sure you have enough bone for him to place an implant. If there is significant atrophy of your jaw that would require a bone graft or a sinus lift, or if the site for the implant is in close proximity to a nerve, Dr. Cilento will refer you to an oral surgeon or a periodontist.

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